Documentation

How to use DocPlus as a patient, a doctor or a partner.

For patients

1. Create your account

Sign up with your email or phone number and verify it. Keep your details up to date so doctors and partners can reach you.

2. Find a doctor

Use Search for Doctors to browse by specialty. Each profile shows the doctor's specialty, experience and fee in naira. Doctors with no reviews yet are marked as new.

3. Book and pay

1. Open the doctor's profile and choose a date and time.
2. Enter the patient's details and describe the problem.
3. Apply an offer if you have one, then pay securely online.

Payments are handled by our payment partners. DocPlus does not store your card details.

4. Join your consultation

At the booked time, open the appointment in your account to join the video consultation. Find a quiet place with a stable internet connection, and have any reports or medicines at hand.

5. Prescriptions and medicine

After your consultation your doctor may issue a prescription. You can order medicine from our partner pharmacies.

6. Lab tests

Choose a partner lab, select the tests you need and book. Reports are made available in your account.

7. Offers

Check Offers for current discounts. Offers have their own rules and dates.

For doctors

1. Register and sign in through the Doctor Login link in the page footer, or ask us to set up your account.
2. Complete your profile: specialty, experience, hospital or practice details and photo.
3. Set your appointment fee. You can price in naira, or in another supported currency. Patients in Nigeria will see the naira equivalent, fixed at the time of booking.
4. Manage your appointments and consultations from your dashboard.
5. Your earnings and the commission DocPlus retains are shown in your dashboard.

Doctors must hold valid registration to practise and are responsible for their clinical decisions.

For pharmacies and labs

Pharmacy and lab partners manage products, tests, orders and reports through their own logins, available from the footer. Prices for medicines and lab tests are in naira.

Understanding prices

• All patient-facing prices are in naira.
• Where a doctor sets a fee in another currency, the naira price follows a daily exchange rate and is locked when you book.
• Medicine and lab prices are set by the partner and shown at checkout.

Privacy and safety

Read our Privacy Policy and Terms of use. For emergencies call 112; DocPlus is not an emergency service.

Need more help? Visit Support or contact us.